Skip to content
Published on

Video Conferencing & Async Meeting Tools 2026 — Deep Dive on Zoom / Google Meet / Teams / Loom / Granola / Read.ai / Fathom / Jitsi

Authors

Prologue — The Year "Meeting Room" Lost Half Its Meaning

In early 2020, everyone suddenly installed Zoom. Before that, you went to a meeting room. As of May 2026, the phrase "meeting room" is half-dead.

What replaced it is four different categories of tool:

  • Real-time video: Zoom, Google Meet, Microsoft Teams, Webex
  • Casual voice / quick calls: Slack Huddles, Discord, Around
  • Async video messages: Loom (acquired by Atlassian for $975M), Tella
  • AI notes / transcripts: Granola, Read.ai, Otter.ai, Fathom, MeetGeek, Krisp Notes

And stacked on top of those four: sales call intelligence (Gong, Avoma, Chorus.ai), open source / browser-based (Jitsi, BigBlueButton, Whereby, Wire), hardware (Plaud Note), and Japan/Korea local tools (V-CUBE, Kakao Work Meet, NAVER Works Meet).

This piece maps that whole landscape in one read — which team should pick which tool, which tools have died, which are rising, and how 2026's meeting culture has been rewired.


Chapter 1 · The 2026 Meeting Tool Map — 4 + 3 Categories

It's hard to lump meeting tools into one bucket. Let's split first.

[Real-time video conferencing]
   Zoom · Google Meet · Microsoft Teams · Webex · GoToMeeting
   |
   +-- Enterprise (Teams/Webex), SMB (Zoom), consumer/education (Meet)

[Casual voice / quick calls]
   Slack Huddles · Discord Stage · Around · Huddle-like
   |
   +-- "Don't schedule a meeting, just hop on for 5 minutes"

[Async video messages]
   Loom · Tella · Vidyard · Bubbles
   |
   +-- "This isn't a meeting, this is a video memo"

[AI notes / transcripts]
   Granola · Read.ai · Otter.ai · Fathom · MeetGeek · Krisp Notes
   |
   +-- Separate bot vs. local laptop capture

[Sales call intelligence]
   Gong · Chorus.ai (ZoomInfo) · Avoma
   |
   +-- "This call has revenue on the line" tier

[Open source / browser / security]
   Jitsi Meet (8x8) · BigBlueButton · Whereby · Wire Meet
   |
   +-- Self-hosted, education, security-first

[Hardware / local]
   Plaud Note · V-CUBE · Kakao Work Meet · NAVER Works Meet

A single meeting routinely passes through multiple categories. You join via Zoom, Granola writes notes, you hop into a Slack Huddle to follow up, and you share the outcome as a Loom video to absent stakeholders. That is the average 2026 workflow.


Chapter 2 · Zoom + AI Companion — Still the Leader

Zoom was the #1 video conferencing platform in 2025 and remains #1 in 2026. But the meaning of #1 has shifted.

Zoom AI Companion (launched September 2023, originally "Zoom IQ") is bundled into paid plans at no extra cost, and that single move pushed Zoom from "video conferencing app" to "meeting OS."

AspectDetails
LaunchSeptember 2023 (AI Companion)
PricingFree with paid Zoom Workplace — no add-on charge
FeaturesReal-time summary · meeting notes · action items · chat summary · email drafts · whiteboard generation
CompanyZoom Video Communications, Inc. (NASDAQ: ZM)
Market share~55% of global video conferencing (Gartner estimate)

Why It Still Leads

  • Consistent quality: Zoom holds up best when your network shakes. Its video codecs (H.264, AV1 support), packet-loss recovery, and adaptive bitrate are the most mature.
  • AI Companion's "included" strategy: No need to pay extra for Otter or Fathom. One line — "Summarize the meeting so far" — and you're done.
  • Zoom Phone: Zoom is no longer a meeting app. Zoom Phone (VoIP), Zoom Team Chat (Slack competitor), Zoom Whiteboard, Zoom Mail — all bundled under Workplace.
  • Zoom Rooms: Captured the hybrid conference room hardware market too.

Drawbacks / Changes

  • Workplace rebrand confusion: The 2024 renaming to "Zoom Workplace" confused existing users.
  • AI Companion 2.0 (announced late 2024) — added the ability to search and answer across other meetings, but raised concerns about "is my meeting footage used to train models?" (Zoom explicitly states "no customer data used for training").
  • Losing ground to Teams in enterprise deals.

Who Should Pick It

  • Companies with lots of external meetings (client calls)
  • SMBs that prioritize fast, reliable meetings
  • Teams that want AI notes without paying separately

Chapter 3 · Google Meet (Workspace + Gemini)

Google Meet, rebranded from Hangouts Meet in 2020, has settled in as the default meeting tool inside Google Workspace.

AspectDetails
CompanyGoogle LLC (Alphabet)
Native integrationAcross Workspace — Calendar, Gmail, Drive, Docs
AI featuresGemini-powered transcripts, "take notes for me", auto-summary
PricingIncluded in Workspace plans (Business Starter from $7/user/month)

Strengths

  • Calendar/Gmail integration runs deep: Book a meeting and you get a Meet link. Ask Gemini "what happened in that meeting?" in Gmail and you get a summary.
  • Works in just a browser: No install required. Inviting external guests is frictionless.
  • Gemini integration: Since 2024, Workspace Business+ plans bundle Gemini, so commands like "summarize what was just said" feel native.
  • "Take notes for me": A summary lands in a Google Doc when the meeting ends.

Drawbacks

  • Less familiar to external users than Zoom.
  • Breakout rooms, simultaneous interpretation, and advanced webinar features lag behind Zoom.
  • AI features require Workspace Business Standard or higher.

Who Should Pick It

  • Companies already on Google Workspace (no extra spend)
  • Schools / educational institutions (G Suite for Education)
  • Teams where "click the link, you're in" matters because of external guests

Chapter 4 · Microsoft Teams — The Enterprise Standard

Teams is no longer "the thing that came with Microsoft 365." As of 2026, it's the most common combined meeting + chat + collaboration platform in the enterprise.

AspectDetails
CompanyMicrosoft Corporation
IntegrationAll of M365 — Outlook, OneDrive, SharePoint, Office, Loop
AIMicrosoft Copilot for Teams — meeting summary, "answer this question," action items
PricingM365 Business Basic from 6/user/month,Copilotisaseparate6/user/month, Copilot is a separate 30/user/month

What Changed in 2024-2025

  • Teams unbundled from M365 in the EU/EEA: After EU antitrust scrutiny, Microsoft separated Teams from M365 licenses in 2024 (EU in 2023, worldwide April 2024).
  • Copilot for Teams: Operates on top of the meeting transcript — answers "what did John say?" and "what was decided?" instantly.
  • Microsoft Loop integration: Decisions and tasks created in meetings auto-organize into Loop pages.

Strengths

  • Enterprise IT compatibility: Active Directory, Intune, Conditional Access, DLP, eDiscovery — every control an IT department wants is built in.
  • Channel-based collaboration: Unlike Slack, channels map 1:1 to SharePoint sites. Strong file governance.
  • Action integration after meetings: Tasks created in meetings flow into Planner/To Do.

Drawbacks

  • Heavy. UI is complex, client memory footprint is large.
  • External guest flow is still awkward.
  • Copilot license is pricey ($30/user/month separately).

Who Should Pick It

  • Enterprises already on M365
  • Regulated industries (finance, health, government)
  • IT teams that want channels + files + meetings unified

Chapter 5 · Slack Huddles + Discord Stage — Casual Voice

Meetings that aren't really meetings. The "let's just turn it on for 5 minutes" zone.

Slack Huddles

Launched in 2021, adopted fast. In 2026, if you use Slack you just tap the headphone icon in any channel or DM and you're in voice. Video, screen share, and since 2024 AI summaries ("Huddle summary") are baked in.

  • Pros: Stays inside Slack. No external tool detour.
  • Cons: Requires paid Slack for full features. Won't work with external guests (workspace members only).

Discord Stage Channels / Voice Channels

Discord started as a gamer tool but in 2026 it's the standard voice channel for developer communities, open source projects, creator communities, and study groups.

  • Voice Channels: Walk in and you're talking — meetings aren't "scheduled."
  • Stage Channels: Separates speakers and listeners. Good for panels, AMAs, talks.
  • Activities: YouTube Watch Together, Among Us minigames, whiteboards.
ToolBest For
Slack HuddlesInternal quick 1:1 / small collaboration
Discord VoiceOpen communities, always-on voice rooms
Discord StageTalks, panels, AMAs

Chapter 6 · Around / Mmhmm — Aimed at Small Teams, Tough Road

In the pandemic frenzy of 2020-2021, several "Zoom is too formal / too heavy" challengers emerged.

Around (2020-)

  • Cropped faces shown in small circles — saves screen space
  • Strong noise cancellation
  • Concept: "small group, focused work"
  • After a 2021 seed round, no major follow-on — by 2026 the user base has plateaued

Mmhmm (2020-, Phil Libin / ex-Evernote CEO)

  • Virtual camera — presenter slides plus speaker in a single frame
  • Also supports async video messages
  • Raised a $35M Series B in 2021, then capital pressure and a large 2023 layoff round
  • As of 2026 still operating — loved by some presenters/marketers but didn't break into the mainstream

Lesson: "Zoom alternative" alone is a weak business. The meetings market is decided by network effects and enterprise IT integration.


Chapter 7 · Loom (Atlassian, $975M) — The Async Video Standard

Loom remains the de facto standard for async video messages in 2025. And it's no longer an independent company.

AspectDetails
AcquisitionAtlassian acquired for $975M in October 2023
Use caseScreen + face recording — a 5-minute video sent "instead of a meeting"
IntegrationsJira, Confluence, Trello, Slack, Linear
AI featuresAuto chapters, transcripts, summaries, auto-translated captions

Why It Became the Standard

  • 1-click recording: Browser extension / desktop app / mobile.
  • Instant share link: When recording ends, the URL is already in your clipboard.
  • Transcript + chapters: Viewers grab the gist without watching the whole video.
  • Atlassian integration: Through 2024-2025 the pattern of embedding Loom videos in Jira issues accelerated.

Why Async Video Matters

Booking a meeting is expensive — scheduling, 30-minute time slots, time zones. Loom rescues the "this explanation fits in a 5-minute video" cases.

  • Code reviews: explain intent in a 5-minute video
  • Design handoffs: walk through Figma on video
  • Hiring / onboarding: send the same video to 100 candidates
  • Distributed teams: async — Korea team records before bed, US team watches when they wake up

Drawbacks

  • Free plan was tightened to 25 videos, 5 minutes max (2022).
  • Pricing increased after the Atlassian integration.

Chapter 8 · Tella — Loom Alternative

Loom is the default, but for users who want cleaner "record then edit" workflows, Tella has a following.

AspectDetails
CompanyTella (independent)
DifferentiatorBrowser-based recording + multi-clip timeline edits + background/layout templates
Use caseMarketing videos, tutorials, demos, course content
PricingFrom $19/month

If Loom is essentially "record and send," Tella is "record, edit, polish into content." Better fit for YouTube videos, course lectures, and demo reels.


Chapter 9 · Granola — The Hot AI Notes Tool of 2024

The most talked-about AI notes tool of 2024 was Granola.

AspectDetails
LaunchMay 2024 (London / SF-based)
Seed / Series A$20M Series A in May 2024 — led by Spark Capital
DifferentiatorNo "meeting bot" — records audio directly on your laptop + AI cleanup
OSmacOS first, Windows in beta
PricingFree 25/month, Pro $18/month

Why It Exploded

Existing AI notes tools (Otter, Read.ai) sent a "bot" into the meeting. "Read.ai is joining the meeting" notifications popped up for other attendees too. People complained it killed the vibe.

Granola captures system audio directly on your laptop. No bot enters the meeting. Other people never know.

  • Your short notes + AI-heard transcript combine to produce polished post-meeting notes.
  • Native macOS — fast and lightweight.
  • Notion / Slack / Linear / HubSpot integrations: ship notes with one click.

Drawbacks

  • Only works on your laptop — if you can't attend, no notes.
  • Windows support arrived late (beta only in 2025).
  • Ethics issue with recording without other parties' consent (legally tricky in two-party-consent states like California).

Who Should Pick It

  • Solo / consultant / single PM
  • Teams that prefer "no bot in the room"
  • Notion/Linear/Slack-based workflows

Chapter 10 · Read.ai / Otter.ai / Fathom / MeetGeek — The AI Notes Race

If Granola is the laptop-capture camp, the bot-in-meeting camp has Read.ai, Otter, Fathom, MeetGeek. Each plays a different angle.

Read.ai

  • Started 2021 in Seattle, raised $21M Series A in 2023
  • Strong on meeting "sentiment" and "engagement" meta-analytics
  • Covers meeting bot + Slack/Teams chat transcripts
  • Pricing: Free 5 meetings/month, Pro $19.75/user/month

Otter.ai

  • Launched 2016, original AI transcript player
  • Bot integration with Zoom/Google Meet/Teams
  • Otter AI Chat — ask "what was decided?" after the meeting
  • Pricing: Free 300 min/month, Pro $10/month
  • Strengths: accuracy + searchable archive

Fathom

  • Launched 2020, popular thanks to "free forever for individuals"
  • Smoothest Zoom integration
  • AI summary, action items, CRM integration (Salesforce/HubSpot)
  • Effectively free for individuals — Team plan $24/user/month

MeetGeek

  • Europe-based (Romania), launched 2020
  • Post-meeting "content library" — turns every meeting into a searchable asset
  • Strong sales / RevOps flavor
  • Pricing: Free 5 meetings/month, Pro $19/month

Krisp Meeting Notes

  • Notes feature added on top of Krisp (noise removal)
  • No bot — local capture (similar to Granola)
  • No extra cost for Krisp Pro users

Comparison Matrix

ToolBot?Personal PricingStrength
GranolaNo (local)Pro $18/monthmacOS, clean, laptop capture
Read.aiYesPro $19.75/monthSentiment analysis
Otter.aiYesPro $10/monthAccuracy, search
FathomYesFree for individualsZoom integration, free
MeetGeekYesPro $19/monthContent library
Krisp NotesNo (local)Included in Krisp ProNoise removal + notes

Chapter 11 · Krisp — The Noise Removal Standard

Krisp isn't a meeting tool — it's a tool that improves meetings. AI-based noise / echo removal.

AspectDetails
Launched2017
DifferentiatorVirtual microphone — works inside Zoom/Meet/Teams or any app
Add-onsNotes / recording / summary (Krisp Notes)
PricingFree 60 min/day, Pro $8/month

Why It's Still Valuable

Remote + cafés + houses with family + a dog — noise sources haven't shrunk. Zoom, Meet, and Teams all beefed up their own noise cancellation, but Krisp's model is widely considered a step ahead.

Especially in call centers / BPOs / sales teams, Krisp is a standard tool. Through 2024-2025 it grew share rapidly in the call center segment.


Chapter 12 · Whereby / Jitsi / BigBlueButton / Wire — Open Source · Browser · Security

For non-enterprise use cases — education, community, security-first — there are different options.

Whereby

  • Owned by Norway's Telenor
  • Works in just a browser — link click, no install
  • Embed API: drop video rooms into your own app (popular for telehealth, coaching apps)
  • Pricing: Free (2 people), Pro $8.99/user/month
  • Strengths: lightweight, embeddable, low friction for external guests

Jitsi Meet (8x8)

  • Open source (Apache 2.0) — meet.jit.si is a public free service
  • Self-hostable — run it inside your own company
  • Sold from Atlassian to 8x8 in 2018
  • Strengths: free, data sovereignty, fast bootstrap
  • Drawbacks: stability at large scale (50+ people), weak AI features

BigBlueButton

  • Open source, education-focused
  • Strong on whiteboard, attendance, polls, breakout rooms
  • Integrates with Moodle, Canvas, Schoology and other LMS platforms
  • Widely adopted during the 2020-2021 pandemic, still broadly used in universities / K-12 in 2026
  • Self-hosting is the norm (you run your own server)

Wire Meet

  • End-to-end encrypted — the meeting feature of Wire messenger
  • Europe-based (Switzerland / Berlin), GDPR-friendly
  • Adopted in government / legal / security consulting
ToolLicenseStrengthDrawback
WherebyCommercialBrowser, embeddableNot great for large meetings
Jitsi MeetApache 2.0Free, self-hostedWeak AI features
BigBlueButtonLGPLEducation focus, whiteboardNeeds self-hosting
Wire MeetCommercial (open source client)E2E encryptionNarrow user base

Chapter 13 · Webex / GoToMeeting / BlueJeans (RIP) — Enterprise

Legacy enterprise meeting tools. Once owners of the market.

Cisco Webex

  • Started 1995, acquired by Cisco for $3.2B in 2007
  • Still strong in large enterprise, government, telcos
  • Since 2024 the Cisco AI Assistant has been integrated into Webex — meeting summary, real-time translation
  • "Webex Suite" — bundles Calling, Messaging, Meetings, Devices
  • Drawback: UI/UX considered weaker than Zoom/Teams, less familiar to new users

GoToMeeting (GoTo)

  • Inherited from LogMeIn era — rebranded to GoTo in 2022
  • SMB + webinar market
  • Negligible 2026 market share, maintenance mode

BlueJeans by Verizon — RIP March 2024

  • Founded 2009, acquired by Verizon in 2020 for an estimated $400M
  • Shut down in March 2024 — Verizon announced exit in November 2023
  • A textbook case of "telcos buying video conferencing doesn't go well"

Verizon's BlueJeans acquisition (2020) happened at the peak of post-COVID video conferencing frenzy. Four years later the market hardened into a Zoom/Teams/Meet trio and BlueJeans failed to differentiate.

In enterprise too, Zoom and Teams are entrenching, and legacy non-Webex tools keep losing ground.


Chapter 14 · Avoma / Gong / Chorus.ai — Sales Call Intelligence

Sales calls are different from regular meetings. They directly tie to revenue. So a separate category emerged — Conversation Intelligence.

Gong

  • Launched 2015, 250MSeriesEin2021valuation250M Series E in 2021 — valuation 7.25B
  • Sales call recording + AI analysis — "which words correlate with closing?", "how do top performers actually talk?"
  • Salesforce / HubSpot / Outreach integrations
  • Pricing: undisclosed (typically $1,200/year/user+ starting)

Chorus.ai (ZoomInfo)

  • Launched 2017, acquired by ZoomInfo in 2021 for $575M
  • Similar to Gong, combined with ZoomInfo's data
  • Positioned as part of a broader B2B sales intelligence bundle

Avoma

  • Launched 2018, lighter SMB-friendly alternative
  • Combines meeting notes + intelligence
  • Used not just in sales but in CS and coaching
  • Pricing: free plan available, Pro $24/user/month

What's Different

Regular AI notes tools (Otter, Granola) "record meetings." Sales call intelligence "diagnoses deals."

  • When did talk-to-listen ratio fall apart
  • When did pricing come up
  • How many times were competitors mentioned
  • Were next steps locked in
  • Were deal stages updated correctly

Sales managers coach off this data. That's why the price band is 10x+ a generic notes tool.


Chapter 15 · Plaud Note — Hardware AI Notes (2024 Hit)

A hardware product suddenly cut into a software-dominated space.

AspectDetails
LaunchLate 2023, exploded in 2024
CompanyPlaud (Beijing / Tokyo)
Form factorCredit-card-thick device — magnets onto the back of an iPhone
FunctionPress once to record → cloud upload → transcript + summary
Pricing~159forthehardware,subscriptionfrom159 for the hardware, subscription from 9.99/month

Why It Took Off

  • Captures offline meetings — cafés, conference rooms, lunches.
  • No bot issue — the device listens.
  • Physical button: no app launch, no tap-record. Just press.
  • Sticks to the back of your iPhone: natural to carry around.

It was on bestseller gadget lists throughout 2024. Direct imports and official distribution spread fast in Japan / Korea too.

Drawbacks / Concerns

  • Ethical / legal issues with recording without other parties' consent (especially in two-party-consent states).
  • Cloud dependency — unsuitable for confidential corporate meetings.
  • Battery life, loss risk.

Competition

Plaud's success drew followers — Limitless Pendant, Bee AI, Friend, and other AI wearables. Whether the category sticks (like smartwatches) gets decided in 2026-2027.


Chapter 16 · Korea / Japan — Kakao Work Meet, NAVER Works Meet, V-CUBE

Korea

  • Kakao Work Meet: Meeting feature inside Kakao's collaboration suite. SMBs, Kakao ecosystem users.
  • NAVER Works Meet: Inside NAVER WORKS (formerly LINE WORKS). Popular among Japanese / Korean SMBs.
  • Large enterprises: mostly standardize on Microsoft Teams or Zoom. Security-sensitive customers use Webex or air-gapped meeting tools.
  • Telco-native (KT, SKT) meeting solutions exist but have minimal market influence.

Japan

  • V-CUBE: A first-generation domestic Japanese video conferencing company. Founded 1998, IPO 2008. Adopted in government / large enterprise / finance.
  • NTT Stadium: NTT-run platform combining metaverse and meetings.
  • LINE WORKS Meet: Collaboration suite from LINE (now LY Corp.) — broad SMB adoption across Korea, Japan, and Southeast Asia.
  • Zoom and Teams: Japan too is standardizing around them, especially in foreign capital and IT firms.

Why Local Tools Survive

  • Data sovereignty (servers must be in-country per government/finance mandates)
  • Japanese / Korean speech recognition accuracy (Otter is English-centric)
  • Integration with existing collaboration ecosystems (KakaoTalk, LINE)
  • Government / public sector procurement requirements

Chapter 17 · Who Should Pick What — Scenarios

Solo / Freelancer / Consultant

  • Meetings: Google Meet (if on Workspace) or Zoom Free
  • Notes: Granola (macOS) or Fathom (free)
  • Async video: Loom Free or Tella
  • Noise removal: Krisp Free

Startup (10-50 people)

  • Meetings: Zoom Workplace Pro + AI Companion
  • Chat: Slack + Huddles
  • Notes: Granola Pro or Fathom Team
  • Async: Loom Business
  • Sales calls (if applicable): Avoma or Gong (post-Series B)

Enterprise (500+)

  • Meetings: Microsoft Teams + Copilot, or Zoom Enterprise
  • Notes: Built-in AI Companion / Copilot first, supplemented by Otter Business
  • Async: Loom Enterprise (Atlassian bundle)
  • Sales: Gong (standard / Salesforce integration)
  • Secure meetings: Wire Meet or Webex Suite

Education / University

  • Meetings: Google Meet (G Suite for Education) or BigBlueButton (self-hosted)
  • Recording / lectures: Panopto / Loom
  • Attendance / polls / whiteboard: BigBlueButton

Sales / RevOps team

  • Meetings: Zoom (external meeting standard)
  • Call intelligence: Gong (large) or Avoma (small-mid)
  • Notes / CRM auto-fill: Fathom + HubSpot or Gong native

Open source / Privacy-first

  • Meetings: Jitsi Meet (self-hosted)
  • Notes: Krisp Notes or local Whisper
  • Async: Tella (browser-based)

Decision Matrix in One Page

PriorityPick
Stability / external meetingsZoom + AI Companion
Workspace integrationGoogle Meet + Gemini
Enterprise IT controlMicrosoft Teams + Copilot
Open source / self-hostedJitsi Meet
EducationBigBlueButton
Async videoLoom
AI notes (no bot)Granola
AI notes (free / Zoom integration)Fathom
Sales call analyticsGong (Enterprise) / Avoma (SMB)
Noise removalKrisp
Offline meeting recordingPlaud Note

Chapter 18 · Future — Beyond 2026

A final chapter. What changes over the next 1-2 years?

  • The end of the "meeting bot" era? The success of local-capture tools like Granola and Krisp Notes is making bot-joining-the-meeting feel intrusive. Zoom/Meet/Teams will eventually self-organize meeting notes without needing a bot at all.
  • AI meeting agents: Not just post-meeting summaries — pre-meeting agenda prep, in-meeting action capture, post-meeting automated follow-ups. Microsoft Copilot is heading there fastest.
  • Hardware category validation: Whether Plaud Note's success is a one-off (or sticks like smartwatches did) gets decided over 2026-2027.
  • More legacy cleanup: Like BlueJeans, GoToMeeting looks shaky. Webex survives as long as Cisco wants it to, but market share keeps eroding.
  • Local-tool resurgence: Data sovereignty, AI-training concerns, and tightening country-level regulations could re-energize V-CUBE / NAVER Works / Kakao Work in SMB land.

The shape of meetings keeps shifting. But the core doesn't — people gather, make decisions, and those decisions become actions. Tools sit between those two and reduce the friction. The 2026 toolset reduces that friction — via bots, notes, video messages, auto-summaries — more than ever. And yet, somewhere in the middle, we still spend 30 minutes scheduling a 60-minute meeting.


References